Terms of Use

Welcome to the www.foot-factory.com website.

By accessing the website or placing an order, you fully and unreservedly accept these terms of service. It is recommended that you read them carefully before any use.

1. Website Use

1.1 By using this website, you declare that you are of legal age in your country of residence or have authorization from a legal representative to make a purchase.
1.2 You agree to use the website only for legal purposes and in accordance with applicable laws and regulations.
1.3 Any fraudulent, abusive, or unauthorized use of the website may result in the suspension or prohibition of access to the services.

2. Products

2.1 The products offered on the website are available while stocks last or within production capacities.
2.2 FOOT FACTORY reserves the right to modify prices, descriptions, visuals, or withdraw a product from the catalog at any time without prior notice.
2.3 Photographs and descriptions are provided for illustrative purposes only and may show slight differences from the final product.

3. Orders

3.1 By placing an order, the customer agrees to provide accurate, complete, and up-to-date information.
3.2 FOOT FACTORY reserves the right to refuse, suspend, or cancel any order for legitimate reasons, particularly in cases of suspected fraud, stock shortages, obvious pricing errors, or logistical problems.

4. Payment

4.1 Payment is due immediately upon order validation.
4.2 Accepted payment methods are those offered on the website at the time of purchase.
4.3 All transactions are secured by an SSL encryption protocol.

5. Delivery

5.1 Delivery times and methods vary depending on the destination and the product ordered.
5.2 An estimated delivery time is provided upon order validation.
5.3 FOOT FACTORY cannot be held responsible for delays attributable to carriers, customs controls, or any circumstances beyond its control.

6. Returns and Refunds

6.1 The conditions for returns, exchanges, and refunds are detailed in the Return and Refund Policy available on the website.
6.2 Defective or non-compliant items are handled by customer service in accordance with this policy.

7. Intellectual Property

7.1 All content present on the website (texts, images, logos, graphics, design, visual elements) is protected by intellectual property law.
7.2 Any reproduction, representation, or exploitation, even partial, without prior written authorization from FOOT FACTORY is strictly prohibited.

8. Personal Data

8.1 FOOT FACTORY undertakes to respect the privacy of users and the confidentiality of their data.
8.2 The methods of collection and processing of personal data are detailed in the Privacy Policy available on the website.

9. Modification of Conditions

9.1 FOOT FACTORY reserves the right to modify these terms of service at any time.
9.2 The applicable conditions are those in force on the date of the order or the use of the website.

10. Contact

For any questions relating to these terms of service or the use of the website, customer service can be reached at the following address:
contact@foot-factory.com