Dernière mise à jour : 11/11/2025
Welcome to the website www.foot-factory.com
By accessing the site or placing an order, you fully and unconditionally accept these terms of service. It is recommended that you read them carefully before use.
1.1 By using this site, you declare that you are of legal age in your country of residence or have the authorization of a legal representative to make a purchase.
1.2 You agree to use the site only for lawful purposes and in accordance with applicable laws and regulations.
1.3 Any fraudulent, abusive or unauthorized use of the site may result in the suspension or prohibition of access to the services.
2.1 The products offered on the site are available subject to stock availability or production capacity.
2.2 FOOT FACTORY reserves the right to modify prices, descriptions, visuals or to remove a product from the catalogue at any time without notice.
2.3 Photographs and descriptions are provided for illustrative purposes only and may differ slightly from the final product.
3.1 By placing an order, the customer agrees to provide accurate, complete and up-to-date information.
3.2 FOOT FACTORY reserves the right to refuse, suspend or cancel any order for legitimate reasons, including in cases of suspected fraud, stock shortage, obvious pricing error or logistical problem.
4.1 Payment is due immediately upon validation of the order.
4.2 The accepted payment methods are those offered on the site at the time of purchase.
4.3 All transactions are secured using an SSL encryption protocol.
5.1 Delivery times and methods vary depending on the destination and the product ordered.
5.2 An estimated delivery time is provided when the order is confirmed.
5.3 FOOT FACTORY cannot be held responsible for delays attributable to carriers, customs controls or any circumstance beyond its control.
6.1 The conditions for return, exchange and refund are detailed in the Return and Refund Policy available on the website.
6.2 Defective or non-conforming items are handled by customer service in accordance with this policy.
7.1 All content on the site (texts, images, logos, graphics, design, visual elements) is protected by intellectual property law.
7.2 Any reproduction, representation or exploitation, even partial, without prior written authorization from FOOT FACTORY is strictly prohibited.
8.1 FOOT FACTORY is committed to respecting the privacy of users and the confidentiality of their data.
8.2 The methods of collecting and processing personal data are detailed in the Privacy Policy available on the website.
9.1 FOOT FACTORY reserves the right to modify these terms of service at any time.
9.2 The applicable conditions are those in force on the date of the order or use of the site.
For any questions relating to these terms of service or the use of the site, customer service can be reached at the following address:
info@foot-factory.com